PUNE: IT & solutions firm Mphasis launched its digital accessibility practice with the appointment of Cristopher Broyles as Chief Accessibility Officer.
He will spearhead Mphasis’ internal digital accessibility practices & processes and training capabilities to educate customers – particularly in the financial services vertical.Additionally, he will be responsible for the development and delivery of customizable and accessible end-to-end solutions.
“Given one in five of us will have a disability at some point in time in our lives, it’s crucial for enterprises to comply with the Americans with Disabilities Act (ADA), especially since the growing list of digital assets makes digital accessibility critical. This is particularly true in the case of financial services, where self-service is becoming central to the digital experience,” said Yesh Subramanian, Senior VP and head of digital, Mphasis. He added that growing the digital accessibility practice was core to the company’s strategic vision and digital business.
Mphasis already has a strong history of advocacy and success in accessibility; having received various awards for inclusion and employment of individuals with disabilities. Mphasis found that the lack of accessible assets means losing out on 20% of quality talent; over 400 of their employees are with disability/s.
“Joining Mphasis is an exciting opportunity, as I have long championed accessibility across industries. I have implemented successful, sustainable accessibility programs across many verticals, but providing digital accessibility to banking, insurance, brokerage and wealth management is a particularly dynamic space. There is so much potential to help optimize user experience and digital accessibility for all users. All users should be able to read their bank statements, use bill pay, transfer funds, and complete stock trades independently, and I am committed to making that happen,” said Broyles.